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Debt Collection Agency - About Us

Commercial Credit Services Pty Ltd was incorporated to provide an alternative to large public companies, with the aim to be the leading client focused credit service organisation providing a collection strategy, tailored to individual clients' specific needs....

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DEBT COLLECTION AGENCY -> Understanding Collection Needs

 

Commercial Credit Services Pty Ltd was incorporated to provide an alternative to large public companies, with the aim to be the leading client focused credit service organisation providing a collection strategy, tailored to individual clients' specific needs.

The essence of the company is the senior management team, who have had considerable experience in all aspects of debt collection:

  • Collection process,
  • Commercial Collections,
  • Consumer Collections,
  • Legal Collections,
  • Skip Tracing,
  • Defended Actions,
  • Litigation,
  • Credit Documentation.

The "Big" company experience and knowledge, combined with the latest technology and the client focused sales and marketing plan, will ensure that clients will be provided with the level of service that they expect.

Perhaps one of the most important elements of Commercial Credit Service's plans is its focus on developing a long-term relationship with its clients. The better we understand you and your business, the better we are able to service your needs and work with you in partnership to enhance your bottom line.

Commercial Credit Services maintains strong relationships with industry associations namely:

Australian Institute of Credit Management
National Institute of Mercantile Agents
Australian Collectors Association  

Commercial Credit Services continues to pursue ongoing improvement as part of our service commitment. Our commitment to service excellence and other long-term goals is paramount. Day to day decisions are made to develop and strengthen our operations and client relationships.

Commercial Credit Services currently manage accounts from a diverse range of industries including medical, publishing and telecommunication companies as well as commercial accounts from a broad representation of key Australian industries and businesses.

Commercial Credit Service's employees are well informed of legislative changes that affect our services and adhere to all regulations governing our organisations and client relationships. To achieve this high level of industry knowledge, Commercial Credit Services use internal training and also source external training when appropriate. All Commercial Credit Service staff are continually trained in the Privacy Act and its Code of Conduct to ensure all activities undertaken are within the Act's guidelines.

 
 

        VISION STATEMENT

"To be recognised by our clients as not

only an important business partner,

but as a valuable contributor to

their business objectives."

               

       MISSION STATEMENT

"We will achieve our vision by fostering

enduring business relationships

with our clients, fully understanding

their collection needs and expectations

whilst enabling and empowering

our staff to exceed these expectations."