Commercial Credit Services Pty Ltd provides its clients with comprehensive debt collection services for both, high value, low volume commercial B2B debts and low value high volume consumer debt. We partner with our clients to provide Debt collection and Legal services to suit their needs.
Debt Collection – Commercial
Because Commercial Debt Collection is different from consumer debt collection, our specialist commercial collection team uses different collection techniques when collecting commercial debts to ensure your debt is collected in a prompt and efficient manner. We also take care to retain the working relationship you have with your customer to effectively reduce further credit abuse.
Because we deal with commercial debtors on a daily basis, we are aware of the stalling tactics that they use and we are able to counter them. Our Collection process is both fast and effective and you have the choice of either Classic Collection Process (22day) or Fast Track Collection Process (11 day)
Debt Collection – Consumer
Consumer Debt Collection is a “specialist area” and commercial Credit Services has a specialist team to handle our consumer debt portfolios. Consumer Debt tends to be time consuming and labour intensive and often debtors are difficult to locate. For each of our consumer debt portfolios we have a partnership agreement, so that all parties concerned are familiar with the expectations and processes involved in the collections. We also engage our in house skip trace team when it is necessary to locate a debtor that is no longer at the address provided.
Debt Collection – Legal
When all else fails to recover the debt, you may, after considering your options in consultation with your dedicated account manager, decide to pursue you claim legally using the Legal collection Process. Our in-house lawyers, Aston Reid Lawyers will act on your behalf, ensuring that your interest is being looked after at all times.
Debt Collection and Credit Documentation
Comprehensive Credit Documentation is essential for the effective running of a business. It is essential that you have correctly worded Terms of Trade in place with you customers at the beginning of your relationship with them. Terms and conditions of Trade will help protect against the loss of profit, provide indemnity from potential liabilities, enable you to impose charges for late payment and provide the advantage of reservation of title until good are paid for. Effective Terms of Trade will improve cash-flow and reduce the cost of monitoring payments, resolving disputes and unpaid accounts. Many business owners don’t realise how important their Credit Documentation is until they are at the other end of Debt Collection Litigation.
Commercial Credit services in conjunction with Aston Reid Lawyers will tailor your Credit Documentation to suit the needs of your business and will include:
· Terms and conditions of Trade
· Credit Application
· Directors/Personal Guarantees and Indemnities
Your Credit Documentation will cover you in relation to the Privacy Act, Fair Trading Acts, Commonwealth Trade Practices Act, Time limit for defects, Retention of Title and Recovery of costs, expenses and Interest.
