Contact Us

Phone
1800 446 901

Address
Level 1, 26 Steel St
Blacktown NSW 2148


Phone
+64 4928 3016

Address
Suite 10557, L1, 6 Johnsonville Rd
Wellington, NZ 6037

Do you need help with collections?

Head office

Commercial Credit Services Group
Unit 3/45 Fourth Ave Blacktown, NSW Australia 2148

Toll free
1800 446 901 (AUS)

 

New Zealand

Suite 10557, Level 1,
6 Johnsonville Rd
Johnsonville, Wellington NZ 6037
Phone
+64 4928 3016


Client FAQ’s

What kind of debt does Commercial Credit Services collect?

We collect consumer and commercial debt for clients throughout Australia. We work with large corporate companies, government agencies, education facilities as well as small and medium businesses. Debt size varies from a few hundred dollars with no upper limit. Please phone on 1800 446 901 to see how we can help you.

How do I arrange for CCS to collect debts?

You need to open an account with us, so that we can act on your behalf. You can do this online by clicking the Enquire button, or call toll free (Aust) 1800 446 901 or (NZ) +64 4928 3016  to get things started.

Does CCS keep me informed of the status of the debts?

Yes, your dedicated account manager will keep you informed of the progress of your collections and contact you if we need a decision regarding the account, such as legal action or skip tracing, or to recommend changes to collection strategies. If you have opted for our online service, then you can access file notes on your debts at any time.

What happens if you can’t find the debtor or they have moved?

CCS has its own, in house Skip Tracing team which uses various means to locate these debtors. If the debtor is located them action continues.

What information do you need to load a debt?

The more information that you can provide about your customer and the debt the more timely and effective the recovery. As a minimum we would need a copy of your terms of trade and a copy of the invoice/statement of debt.

How will my client’s credit rating be affected?

If collection proceedings get as far as judgment then the default will be listed with a credit reporting bureau. This will remain listed for a period of five years, even if the debt is paid. It will only be removed if the account was incorrectly lodged in the first place.

What does it cost to use CCS? We charge an annual membership fee and a percentage commission on collection of the debt. No collection No commission. The commission rate depends on the debt values and type of debt as well as the number of debts that you have to refer. To discuss your particular needs or to make an appointment for a FREE consultation, call toll free (Aust) 1800 446 901 or enquire online.
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